Solo pros lose work because they can't answer messages fast enough. Neva answers for them — in their language, on their channels, with their prices.
Who's building this
Neva is built by Erick Cassias, from Algiers. Erick started Neva after watching solo service providers — plumbers, hairdressers, tutors, cleaners — lose real income to messages that go unanswered while they're mid-job. The problem is well known to anyone who has run a one-person business or hired one. The tools to fix it only recently became good enough and cheap enough to work for a business of one, and nobody had built the boring plumbing between the model and the pro's actual prices, calendar, and channels. That's Neva.
Why now
Messaging is now the default way customers reach solo pros — WhatsApp, Instagram DMs, SMS, website chat. Phone calls are a fraction of what they were. But a solo pro can't watch a phone while they're under a sink or mid-haircut, and every missed message is a job lost to whoever replied first.
Language models finally answer well enough in every language a customer might message in — including French, Arabic, and darija for our home market — and cheaply enough to be worth deploying for a one-person business, not just a call centre.
The gap is that no one has built the boring plumbing between the model and the pro's actual prices, calendar, and channels. A generic chatbot invents prices and can't book anything. Neva is built specifically to connect to the pro's real price list and calendar, and to answer on the channels their customers actually use.
Where we are
Neva Tech SRL, registered in Algeria. Building from Algiers. Live and answering messages for solo pros across the country. Reach us at hello@neva.business.